Online purchase: If you would like to return a piece due to sizing issues, please email us within 7 days of your shipment arrival to be eligible for a return. Items should be in exact condition received in order to be eligible for a full refund.
In-store purchase: If the item was purchased after trying on the item (clothing or jewelry), there is no refunds available. If the piece was not tried on in the store, please email us within 2 days of purchase for a return/exchange. Item should be in exact purchase condition in order to be eligible for a full refund.
Note: All of our pieces are quality checked before shipment and are shipped with safe and secure packaging. However, if your order arrives damaged due to shipping and handling, please contact us within 24 hours of arrival with a photogenic evidence.
Care Instructions for all jewelry: Keep away from moisture and perfumes.
Care Instructions for all clothing: Dry clean safe only.
If you have any questions about an order or item, please reach out to us at firstname.lastname@example.org or message us on Instagram @nyaariijewels